Returns & Refunds Policy
Returns & Refunds Policy
We offer a 30-day return window from the day you receive your item.
1. When Are You Eligible for a Refund?
To qualify for a refund, your request must meet one of the following conditions:
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Damaged or Defective: The item arrived damaged, defective, or isn't the correct product.
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Not as Advertised: The product does not match what was shown in our advertisements.
2. Return Conditions
If your item is eligible based on the criteria above, it must also be:
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Unused, and in its original packaging.
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Accompanied by all original packaging and the receipt/proof of purchase.
3. How to Start a Return
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Contact us first at thedrdental@gmail.com to request a return. (Note: Items sent back without prior approval will not be accepted).
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If accepted, we will email you a return shipping label and instructions on how to send your package.